Live / Sports
tim999 keeps your account data under clear, consistent controls — what we collect, why we hold it, and how you can review or update it at any point. Access to this platform and its services depends on your local law and eligible regions.
When you open an account with us, we collect the information needed to operate that account — your registration details, transaction records, and activity associated with your wallet. This includes data generated when you use Rocket or Bank Transfer to fund your account, since those payment rails require us to log amounts, references and confirmation states for your own record and for reconciliation. We do not share your payment details with third parties beyond what is required to process a transaction through the payment channel you selected. Data we hold is kept only as long as your account remains active or as required by applicable obligations. You can request a summary of what we hold by contacting our support route. If you are accessing this platform from Bangladesh, note that availability depends on your local law and the eligible regions set out in our terms. We do not make representations about legal access in jurisdictions where online account activity is restricted. This policy is updated when our data practices change, and the current version is always the one published here.
This policy applies to the data we handle directly through your tim999 account. It does not extend to every service you might reach from this platform. Understanding the boundary helps you know where to direct questions.
Covers all data tied to your account login, profile settings and session activity on this platform. If you update your details or change your account password, those actions fall within this policy's scope.
Covers payment records generated through Rocket, Bank Transfer and other configured rails. We log the reference, amount and status of each transaction. We do not store card numbers or mobile-banking PINs — those stay with your payment provider.
Covers your interaction with the lobby, game sessions and any support messages you send us. Session data helps us maintain your account state across devices. It does not extend to the internal systems of game studios whose titles appear in the lobby.
Does not cover the privacy practices of external payment processors, banking partners or any site you navigate to from a link on our platform. Those services operate under their own policies, which we encourage you to review directly.
You hold several practical controls over your data while your account is active. Start by opening your account settings page — the profile section shows the personal details we hold on record, and you can submit a correction request directly from there if anything is outdated or wrong. For a fuller picture of what data we store, including transaction logs tied to your Rocket or Bank Transfer history, contact our support channel and ask for a data summary. We aim to respond to data queries through the same support route used for account questions. If you believe data is being held incorrectly or beyond what this policy allows, you can raise it formally through the contact address listed in the support section below. Where access to this platform depends on your local law and eligible regions, your data rights are subject to the same jurisdictional conditions.
Open your account profile to see the details we hold. For a complete data summary including payment references, contact support and we will compile what is on file.
Submit a correction through your account settings or by contacting support directly. We update records once the request is verified against the information we hold.
If something in your account record looks wrong or unexpected, contact the support route. Provide your account reference so we can locate the relevant records quickly.
Where eligible under applicable law, you may request removal of personal data. Requests are handled through the support channel and assessed against our retention obligations.
Privacy questions can be directed through the support routes we have published. Keep your account reference ready when you write to us — it lets us locate your records and respond clearly without unnecessary back-and-forth.
Open the chat window from within your signed-in account. State that your query relates to a privacy or data matter so our team can direct it correctly.
Send your data or privacy question to the support email address published on this site. Include your account username and a clear description of the data you are asking about.
The help section in your account lists the current support routes and contact steps. Check there first if you are unsure which channel handles privacy or data requests.
Our data handling is built around the minimum necessary to run your account and process your transactions. We do not sell your data or use it for unrelated marketing without your knowledge. The sections below outline the four areas we manage most carefully.
We use cookies to maintain your logged-in state and remember your account preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how the account area and lobby function on your device.
Your account credentials are stored using standard security practices. We do not ask for your Rocket PIN, bKash PIN or Bank Transfer password at any point — any message asking for those details did not come from us.
We keep your account data for as long as your account is open, or as required by applicable obligations. When retention is no longer required and removal is eligible under local law, we action it through the request process described in the rights section.
When our data practices change, we update this page. The published version here is always current. If a change affects how we use your account data in a material way, we will notify you through your registered account contact.
The questions below cover what we get asked most often about data, account records and how to reach us with privacy concerns. If your question is not here, open the support channel from within your account.
We collect the registration details you provide when opening an account — name, contact information and the details needed to verify your identity. We also log transaction references when you use Rocket or Bank Transfer, and session data from your activity in the account area.
We share data only with the payment processors required to complete your transactions — for example, when a Rocket or Bank Transfer request is processed. We do not sell your data or pass it to unrelated third parties.
Open your account profile to view the details we have on record. For a full data summary including transaction logs, contact our support channel and ask for a data review. Have your account reference ready to help us locate your records.
Yes. You can submit a correction request through your account settings or by contacting support. Removal requests are handled through the same channel and reviewed against our retention obligations and local law requirements.
This policy applies to your account data regardless of device or location. However, access to this platform itself depends on your local law and eligible regions. We do not make legal representations about access in jurisdictions where such activity may be restricted.
The current version is always the one published on this page. If a change materially affects how we handle your account data, we will inform you through your registered account contact. We recommend checking this page periodically for updates.